SAM #PANRSA-26-P-0000035026

Army Seeks Nutanix Hardware and Software Maintenance & Support at Corpus Christi Army Depot

The U.S. Army Corpus Christi Army Depot is seeking comprehensive maintenance and support for its Nutanix IT infrastructure. - Government Buyer: - Department of the Army, Corpus Christi Army Depot (CCAD), Contracting Office at Corpus Christi Army Depot, Texas - OEM Highlight: - Nutanix is the sole Original Equipment Manufacturer (OEM) specified for all hardware and software support - Products and Services Requested: - Nutanix hardware maintenance and support renewals for multiple units (part number RS-HW-FED-PRD-ST), covering dozens of specific serial numbers - Non-returned HDD and SSD replacement support for 8TB, 12TB, 18TB, 1.92TB, 3.84TB, and 7.68TB drives (part numbers RS-NRDK-HDD-8TB-ST, RS-NRDK-HDD-12TB-ST, RS-NRDK-HDD-18TB-ST, RS-NRDK-SSD-1.92TB-ST, RS-NRDK-SSD-3.84TB-ST, RS-NRDK-SSD-7.68TB-ST) - Nutanix software license and support renewals for Unified Storage (NUS), End User Computing (EUC), Cloud Infrastructure (NCI), and Cloud Manager (NCM) (part numbers RSWA-NUS-ADR-FP, RSWA-NUS-SEC-FP, RSW-EUC-ULT-FP, RSW-NCI-ULT-FP, RSW-NCM-STR-FP, RSW-NUS-PRO-FP, RSW-NUS-STR-FP) - Quantities include: 5+1+12+3+1+4+2+4 hardware support renewals; 10-46 per line for drive replacements; 40-1000+ for software license renewals - Service Requirements: - 24/7 telephone/remote and technical support by U.S. citizen technicians - On-site hardware replacement with next business day parts delivery - Software and firmware updates, troubleshooting, repairs, and quality assurance (2% failure rate standard) - Strict security, background checks, and training for contractor personnel - Unique/Notable Requirements: - All support must be provided by U.S. citizens at U.S.-based support centers - Compliance with detailed security protocols and quality standards - Coverage includes both hardware and software, with specific attention to non-returned drive replacements and annual software subscriptions - Place of Performance: - Corpus Christi Army Depot, Corpus Christi, Texas

Description

The Army Contracting Command-Redstone Arsenal-Corpus Christi Army Depot, Contracting Office in Corpus Christi, Texas is issuing this source sought synopsis as a means of conducting market research to identify potential sources having an interest and availability to provide Nutanix Maintenance and Support accordance with (IAW) the Performance Work Statement (PWS) and the Requirements List contained herein.

The result of this market research will contribute to determining the method of procurement.  Based on the responses to this source sought notice/market research, this requirement may be set-aside for small businesses (in full or in part) or procured through full and open competition.  Multiple awards may be made.  All small business set-aside categories will be considered.  Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding submissions.

THIS SOURCES SOUGHT IS FOR INFORMATIONAL PURPOSES ONLY.  THIS IS NOT A REQUEST FOR QUOTE (RFQ) TO BE SUBMITTED.  IT DOES NOT CONSTITUTE A SOLICITATION AND SHALL NOT BE CONSTRUED AS A COMMITMENT BY THE GOVERNMENT.  RESPONSES IN ANY FORM ARE NOT OFFERS AND THE GOVERNMENT IS UNDER NO OBLIGATION TO AWARD A CONTRACT AS A RESULT OF THIS ANNOUNCEMENT.  NO FUNDS ARE AVAILABLE TO PAY FOR PREPARATION OF RESPONSES TO THIS ANNOUNCEMENT.  ANY INFORMATION SUBMITTED BY RESPONDENTS IS STRICTLY VOLUNTARY.

The applicable NAICS code for this requirement is 541519 with a Small Business Size Standard of 1,250.  The Product Service Code (PSC) is DA10.

Your response to this Sources Sought shall be electronically submitted to the Contract Specialist, Terry Clark in either Microsoft Word or Portable Document Format (PDF), via email to terry.b.clark4.civ@army.mil no later than 4:00 p.m. Central Standard Time (CST) on 27 April 2026. Reference this synopsis number in subject line of e-mail and on all enclosed documents.  Market research responses received after the time and date specified will be determined to be late and may not be considered.  Information and materials submitted in response to this request WILL NOT be returned.

If your organization has the potential capacity to provide the required Nutanix Maintenance and Support please provide the following information:  Organization name, address, cage code, primary points of contact (POCs) and their email address, Web site address, and telephone number.

All data received in response to this Sources Sought that is marked or designated as corporate or proprietary will be fully protected from any release outside the Government.

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