California eProcure #25-IC0054

California Department of Pesticide Regulation Seeks Input for New Online Licensing and Payment System (OPAL)

The California Department of Pesticide Regulation (CDPR) is seeking vendor input for a new Online Payment and Applications for Licensing System (OPAL) to modernize and replace its legacy, paper-based licensing processes. - Government Buyer: - California Department of Pesticide Regulation (CDPR), under the California Environmental Protection Agency - Products/Services Requested: - Design, implementation, operation, and maintenance of a comprehensive online licensing and payment system - Software solution to process approximately 18,101 licenses annually, supporting 22,497 users (internal and external) - Data migration of 25GB and 9 million records from legacy systems (Infor Public Sector, Continuing Education, PML Tools, badge systems) - Integration with payment processors and third-party systems (PSI, Fi$Cal, CSPUR, MillPay) - Support for multiple application types, workflow automation, reporting, and badge issuance - Security and compliance requirements: SOC 2 mandatory, NIST SP 800-53 moderate controls, PCI standards, FedRAMP/StateRAMP preferred - Accessibility compliance: WCAG 2.1 AA - Phased implementation, workflow redesign, and AI coding platform support encouraged - OEMs and Vendors: - No specific OEMs or incumbent vendors identified; open to COTS, MOTS, SaaS, PaaS, or IaaS solutions - Unique/Notable Requirements: - System must fully replace legacy applications and support data cleansing, normalization, and de-duplication - Must handle high transaction volumes and complex integrations - Vendors should propose high-level schedules and include at least one year of maintenance and operations, with an optional extension - No contract will be awarded from this RFI; it is for planning and market research only

Description

This Request for Information (RFI) issued by the California Department of Pesticide Regulation aims to survey the marketplace to understand available products and service options for a new Online Payment and Applications for Licensing System (OPAL). The RFI seeks information on solutions that can fulfill CDPR's licensing business needs, including design, implementation, operation, and maintenance. The department intends to select three possible solutions to support internal planning and funding analysis for a future procurement. The RFI includes detailed requirements, key action dates, and encourages vendor questions and responses to inform a future Request for Proposal (RFP).

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