Georgia Procurement Registry #PE-66062-NONST-2026-000000366

Atlanta Fire Rescue Department EMS Revenue Billing and Cycle Management Services Solicitation

The City of Atlanta Fire Rescue Department is seeking a qualified contractor to provide comprehensive Emergency Medical Services (EMS) revenue billing and revenue cycle management services. - Government Buyer: - City of Atlanta, Atlanta Fire Rescue Department (AFRD) - OEMs and Vendors: - No specific OEMs or vendors named; integration required with ImageTrend Elite ePCR system - Products/Services Requested: - EMS revenue billing and revenue cycle management services - Includes claims processing, invoicing, collections support, reporting, analytics, and compliance - Integration with ImageTrend Elite ePCR system - Secure, compliant billing software - Customer service support, performance monitoring, secure data management - Transition assistance at contract end - Optional services: expanded analytics, custom reporting, additional training - Unique/Notable Requirements: - Compliance with HIPAA, CMS billing rules, and all federal, state, and local regulations - Pricing structure based on percentage of net cash collections or approved model; must be transparent and auditable - Pre-solicitation conference to provide further details - Contractor must deliver timely, accurate, and compliant billing services to maximize revenue recovery and improve financial reporting

Description

The City of Atlanta, on behalf of the Atlanta Fire Rescue Department (AFRD), is initiating a Multi-Step Competitive Sealed Bid process to procure qualified contractors for Emergency Medical Services (EMS) revenue billing and revenue cycle management services. The procurement includes a prequalification phase followed by an Invitation for Bid (IFB). Vendors will be evaluated on their experience with EMS billing, claims processing, invoicing, collections support, reporting, and compliance with federal, state, and local regulations including HIPAA and CMS billing rules. The selected contractor is expected to provide timely, accurate, and compliant billing services that improve claims processing efficiency, reduce denials, maximize revenue recovery, and enhance financial reporting for AFRD's EMS transport program. A Pre-Solicitation Conference will be held to provide further details and answer questions.

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