SAM #80NSSC2631369Q

NASA Sole Source Service Agreement for JEOL Scanning Electron Microscope Equipment

NASA Glenn Research Center is seeking a three-year, sole source service agreement for JEOL Scanning Electron Microscope (SEM) equipment, with service to be performed at the NASA Glenn Research Center in Cleveland, Ohio. - Government Buyer: - National Aeronautics and Space Administration (NASA) - NASA Shared Services Center (NSSC) - Glenn Research Center - OEM Highlight: - JEOL (manufacturer of all covered equipment) - Products Covered: - JSM-IT700HRLA Low Vacuum Scanning Electron Microscope (Part Number: JSM-IT700HRLA, Qty: 1) - MP-94320CS JEOL Chamber Scope (Part Number: MP-94320CS, Qty: 1) - MP-04330SNS Stage Navigation System (Part Number: MP-04330SNS, Qty: 1) - MP-94340BEIW Backscattered Detector (Part Number: MP-94340BEIW, Qty: 1) - Services Requested: - Annual maintenance and repair service agreement for all listed JEOL SEM equipment - Up to two preventive maintenance visits per year - Unlimited emergency visits - Telephone support and call history tracking - All repair parts included - Service by JEOL factory-trained personnel - Service quality guarantee - Additional security protocols during service visits - Rapid technician response to minimize downtime - Unique/Notable Requirements: - Sole source justification: Only JEOL or authorized service providers are eligible - Use of OEM parts and factory-trained personnel is mandatory to maintain warranty and operational integrity - Service supports multiple NASA programs - Place of Performance and Delivery: - NASA Glenn Research Center, 21000 Brookpark Rd, Cleveland, OH 44135 - Contracting office at NASA Shared Services Center, Stennis Space Center, MS 39529

Description

** THIS IS A SOLE SOURCE REQUIREMENT ** for JEOL Scanning Electron Microscope (SEM) Service Agreement 2026-28

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