Michigan VSS #RFP-171-260000000897-1

Solicitation for Michigan Crisis and Access Line (MiCAL) Support Services

This solicitation from the Michigan Department of Technology, Management and Budget (DTMB) seeks vendors to provide comprehensive crisis and access line support services for the Michigan Crisis and Access Line (MiCAL) project. - Government Buyer: - Michigan Department of Technology, Management and Budget (DTMB) - Products/Services Requested: - Operation and management of the Michigan Crisis and Access Line (MiCAL) - Includes the 988 MiCAL Crisis Line, Frontline Strong Together initiative, and MI Peer Warmline - Services must adhere to the Michigan 988 Center Protocols and comply with the 988 Suicide & Crisis Lifeline Network Agreement - OEMs and Vendors: - No specific Original Equipment Manufacturers (OEMs) or named vendors are referenced - Unique or Notable Requirements: - Focus on service provision rather than product procurement - Comprehensive crisis intervention and support services - Adherence to detailed statements of work, protocols, and agreements - Compliance with state and national crisis line standards - No specific product part numbers or purchase quantities are listed, as the procurement is for ongoing service delivery

Description

This solicitation is for the Michigan Crisis and Access Line project. The issuing office is the Department of Technology, Management and Budget (DTMB). The solicitation involves providing services related to crisis and access line support. The procurement portal for this opportunity is available at the Michigan Procurement Portal. The solicitation was posted on February 22, 2023, and responses are due by the end of that day.

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