Kitchener Bids and Tenders #P26-065

Employee and Family Assistance Program (EFAP) Services for City of Kitchener

The City of Kitchener is seeking proposals for a comprehensive Employee and Family Assistance Program (EFAP) to support employee well-being. - Government Buyer: - City of Kitchener - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Requested Services: - Confidential counselling for employees and their families - Crisis support and trauma assistance - Wellness education and health seminars - Advisory services and management consultation - Professional counselling by certified practitioners - Access to services via in-person, phone, online, and mobile app - Short-term counselling, referrals, and educational resources - Unique Requirements: - Program must provide multi-channel access (in-person, phone, online, mobile app) - Services must be confidential and support both individual and organizational well-being - No products or part numbers specified; focus is on service delivery - Place of Performance: - Services to be provided for City of Kitchener employees and their families

Description

This Request for Proposals (RFP) is issued by the City of Kitchener for the Employee and Family Assistance Program (EFAP). The program includes confidential counselling, crisis support, wellness education, and advisory services for employees and their families. Key deliverables include professional counselling by certified practitioners, health and wellness seminars, crisis and trauma support, management consultation, and access through multiple channels such as in-person, phone, online, and mobile app. The program must also provide short-term counselling, referrals, and educational resources supporting individual and organizational well-being.

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