Merx #260641

Red Deer Polytechnic IT and Enterprise Service Management Solution Solicitation

Red Deer Polytechnic is seeking proposals for a comprehensive IT and Enterprise Service Management (ITSM/ESM) Solution to support its institutional needs. - Government Buyer: - Red Deer Polytechnic, a Canadian post-secondary institution - Products/Services Requested: - IT and Enterprise Service Management (ITSM/ESM) Solution - Solution must meet mandatory non-functional requirements and technical specifications as outlined in the submission documents - No specific OEMs, vendors, part numbers, or purchase quantities are specified - Notable Requirements: - Solution must comply with multiple trade agreements (CETA, CFTA, NWPTA) - Submission requires completion of forms and technical annexes - Contract duration is 3 years, with an option to extend for 4 additional years - Place of Performance: - All services and solution delivery will occur in Red Deer, Alberta, Canada

Description

This Request for Proposals (RFP) is an invitation by Red Deer Polytechnic (RDP) to prospective proponents to submit proposals for an IT and Enterprise Service Management (ITSM/ESM) Solution. The procurement involves a duration of 3 years with an option for 4 additional years. The solicitation includes multiple trade agreements such as CETA, CFTA, and NWPTA. Submission documents include forms and detailed technical and pricing annexes. The deadline for questions is May 13, 2026, and the final bid submission is due by May 19, 2026.

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