Merx #AB-2026-02861

External Survey Modernization Services for Workers' Compensation Board of Alberta

The Workers' Compensation Board of Alberta is seeking input from qualified service providers for the modernization of its external client survey and insights program. - Government Buyer: - Workers' Compensation Board of Alberta (WCB Alberta) - Scope of Services: - Modernization of external client survey and insights program - Collaboration to confirm requirements, delivery approach, and enabling technology - Focus on professional, administrative, and management support services - Procurement Process: - This is a Request for Discussion (RFD) to engage with vendors and refine requirements - Shortlisted providers may be invited to a future Request for Proposal (RFP) - Products/Services Requested: - No specific OEMs, vendors, products, or part numbers are mentioned - The opportunity is for services, not for hardware or software procurement - Unique Requirements: - Emphasis on collaborative approach to define modernization strategy - Providers must demonstrate expertise in survey modernization and insights programs - Place of Performance: - Alberta, Canada (Workers' Compensation Board of Alberta)

Description

The Workers' Compensation Board of Alberta is inviting qualified Service Providers to participate in a Request for Discussion (RFD) process. The goal is to collaborate on confirming the requirements, delivery approach, and enabling technology for a modernized external client survey and insights program. Following this discussion process, qualified short-listed Service Providers may be invited to participate in a Request for Proposal (RFP) process. The solicitation is categorized under Services, specifically Professional, Administrative and Management Support Services.

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