Massachusetts COMMBUYS #BD-26-1206-40000-40000-127418

MBTA RFI: Smartphone-Based Live Agent Visual Interpreting Solutions for Accessibility

The Massachusetts Bay Transportation Authority (MBTA) is seeking information from industry on solutions to improve accessibility for blind or low vision riders: - Government Buyer: - Massachusetts Bay Transportation Authority (MBTA), Procurement & Logistics Department - Products/Services Requested: - Smartphone-based, live agent visual interpreting solutions - Three line items for live agent visual interpreting, each referencing different UNSPSC codes - Solutions must enable real-time, live agent assistance for visually impaired riders using smartphones - OEMs and Vendors: - No specific OEMs or vendors are named in the notice - Unique/Notable Requirements: - Focus on accessibility for blind or low vision riders - Solutions must leverage smartphone technology - Emphasis on live, human agent support rather than automated or AI-only tools - Additional Details: - RFI is open to electronic quotes - Further scope and requirements are detailed in the attached document

Description

This solicitation requests responses to questions posed in a Request for Information (RFI) regarding smartphone-based, live agent visual interpreting tools or solutions for riders who are blind or have low vision. The procurement is managed by the Massachusetts Bay Transportation Authority and involves providing live agent visual interpreting services. The bid is open and allows electronic quotes. The solicitation includes detailed item descriptions and UNSPSC codes related to the service.

View original listing