California eProcure #25-3061

RFI for Childcare Connect Online Portal Solution for California Department of Social Services

The California Department of Social Services (CDSS) is seeking vendor input for a new Childcare Connect online portal to modernize and replace the current MyChildCarePlan.org system. - Government Buyer: - California Department of Social Services (CDSS), including Child Care Development Division, Child Care Licensing Division, Research, Automation and Data Division, and Information Systems Division - Products/Services Requested: - Comprehensive online portal solution for childcare consumer education and provider management - System integration with existing CDSS systems (LIS, CCLD, R&R agencies) - Multilingual support (English, Spanish, Vietnamese, Russian, Traditional Chinese, Tagalog) - Provider search, eligibility screening, waitlist management, and provider data management - Data migration from legacy systems - Analytics, reporting, and compliance with state and federal mandates - Ongoing maintenance, operations, and user training/support - Notable Requirements: - Must support approximately 50,000 active providers and 5,500 parent profiles - Phased implementation and vendor demonstrations anticipated - Solution must be scalable, secure, and support internal management post-implementation - No specific OEMs or vendors named; open to all qualified technology providers - This is an RFI for information gathering only; no contract award or period of performance is specified at this stage.

Description

This Request for Information (RFI) issued by the California Department of Social Services seeks information and best practices from vendors regarding the Childcare Connect project. The project aims to develop a new online portal to meet federal and state childcare consumer education requirements, replacing the current partial solution. The RFI is for information gathering and planning purposes only and does not constitute a solicitation or guarantee a contract award. Vendors are requested to provide voluntary cost information and respond to detailed attachments outlining experience, qualifications, business requirements, and other relevant information.

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