Utah Public Procurement Place U3P #SLCAIR26004

Salt Lake City Department of Airports EVIDS Software Upgrade and Support Services

Salt Lake City Department of Airports is seeking a comprehensive software upgrade and ongoing support for its Electronic Video Information Display System (EVIDS): - Government Buyer: - Salt Lake City Corporation Department of Airports - Products and Services Requested: - Complete EVIDS software suite upgrade (5-year license) - Airport Operational Database (AODB) software suite (5-year license) - Data feed licenses (5-year) - EVIDS hardware (displays, baggage input consoles, cabling, etc.) - AODB hardware - Implementation, integration, and testing services - 24/7/365 technical support and maintenance for 5 years - Optional integration with IED Audio Paging System - System testing, inspection, and acceptance services - Key Requirements: - Solution must manage flight, baggage, ramp, and gate information across 700+ endpoints (terminals, airside, cargo, Airport Operations Center, Airport Control Center) - High-availability, fully redundant system with 99.95% monthly uptime SLA - Integration with Samsung Tizen display processors required - Vendors must have 5+ years of EVIDS and airport system integration experience - Strict service level agreements (SLA), incident response, and reporting - Comprehensive system testing and acceptance before warranty - No specific OEMs or vendors are named; the RFP is open to qualified providers capable of meeting all technical and operational requirements.

Description

The Salt Lake City Department of Airports is seeking proposals for a complete software upgrade of its Electronic Video Information Display System (EVIDS). The project requires a high-availability, fully redundant software suite to manage flight arrival and departure, baggage, ramp, and gate assignment information across more than 700 terminal, airside, and other facility endpoints including the park and wait lot, cargo facility, Airport Operations Center, and Airport Control Center. The selected vendor will provide support services for this system. Proposals must be submitted by May 29, 2026, with an intent to bid due on the same day. A pre-proposal conference is scheduled for April 30, 2026.

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