Greene County BeaconBid #26-11148 RFP

Consulting Services for PSAP Staffing, Workload, Efficiency, and Workforce Sustainability Study for Springfield-Greene County 9-1-1

This opportunity seeks consulting services for a comprehensive study of the Springfield-Greene County 9-1-1 Public Safety Answering Point (PSAP) operations. - Government Buyer: - Greene County (Springfield-Greene County 9-1-1) - Products/Services Requested: - Comprehensive PSAP Staffing, Workload, Efficiency, and Workforce Sustainability Study - Includes assessment of staffing levels, operational practices, compensation structures, training programs, and technology resources - Management consulting, strategic consulting, and compensation/classification study services - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Unique or Notable Requirements: - Proposals must be from independent consulting firms with demonstrated expertise in PSAP operations - Objective, data-driven approach required - Experience in public safety communications and workforce analysis is essential - Responses must be submitted electronically via the Greene County Electronic Bidding Portal; no hand-delivered, faxed, or emailed submissions - Pre-proposal conference will be held via videoconference

Description

This Request for Proposal (RFP) seeks qualified, independent consulting firms with expertise in Public Safety Answering Point (PSAP) operations to conduct a comprehensive study on staffing, workload, efficiency, and workforce sustainability for Springfield-Greene County 9-1-1. The study aims to provide an objective, data-driven assessment of current and projected staffing, operational practices, compensation structures, training programs, and technology resources. The goal is to determine if these elements are sufficient and sustainable to meet existing and future service demands.

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