Opportunity
Federal Register #2026-07825
Informational Notice: Modified System of Records for Federal Student Aid Processing
Buyer
Department of Education
Posted
April 22, 2026
Respond By
May 22, 2026
Identifier
2026-07825
This notice from the U.S. Department of Education provides an update on the modified "Aid Awareness and Application Processing" system of records: - Government Buyer: - U.S. Department of Education - System Purpose and Scope: - Supports processing of Federal student aid applications under the Higher Education Act - Manages Federal Student Aid Ombudsman responsibilities and student loan repayment relief - Notifies applicants and recipients about aid program opportunities - Maintains the StudentAid.gov website - Technology and Hosting: - System is hosted on Amazon Web Services (AWS) GovCloud (East/West) - Digital and Customer Care (DCC) IT system manages electronic records - Locations: - Multiple contact and fulfillment centers across the U.S., including facilities in Kentucky, Florida, Tennessee, Massachusetts, Ohio, New Hampshire, Texas, Missouri, and Washington, DC - OEMs and Vendors: - Amazon Web Services (AWS) is the only named technology provider (hosting) - Notable Details: - No procurement or contract award is associated with this notice - Notice is informational, describing IT and recordkeeping practices for student aid programs - No specific products or services are being requested or purchased
Description
The U.S. Department of Education publishes a notice of a modified system of records entitled "Aid Awareness and Application Processing" (18-11-21). This system maintains information necessary to process applications for Federal student financial program assistance under title IV of the Higher Education Act of 1965, perform Federal Student Aid Ombudsman responsibilities, provide loan repayment relief, notify aid applicants and recipients of program opportunities via digital communication, and maintain the StudentAid.gov website. The system collects electronic records through the Department's Digital and Customer Care IT system. It supports various functions including customer interactions, loan servicing, and marketing communications related to Federal student aid.