California eProcure #25-1024

IT Consulting Services for Investigation Management System Improvements (Office of Energy Infrastructure Safety, CA)

The State of California's Office of Energy Infrastructure Safety is seeking IT consulting services to enhance its Investigation Management System, which supports the Underground Safety Board's enforcement activities. - Government Buyer: - Office of Energy Infrastructure Safety, Administrative Services Division, Sacramento, CA - Scope of Work: - Consulting services to configure and improve a SaaS enforcement management solution based on Microsoft Dynamics 365 (DigCase system) - Four key consulting roles required: - Project Manager - Business Solutions Analyst - User Experience/Interaction Designer - Senior Software Engineer - Tasks include: - Software configuration and customization - Development of user interfaces, dashboards, and workflows - Integration with SharePoint for document storage - Automation of manual processes using Microsoft Power Platform, Power BI, and electronic signature solutions (e.g., DocuSign) - Creation of training materials and final reporting - Key Requirements: - All consultants must meet strict minimum qualifications (relevant degrees, certifications such as PMP, and recent experience with Dynamics 365 and California state IT projects) - Only vendors with a current Technology, Digital, and Data Consulting (TDDC) Master Services Agreement (MSA) with the California Department of General Services are eligible - Detailed consultant experience documentation and reference checks required - Multi-phase evaluation process (technical, cost, and possible interviews) - OEMs and Technologies: - No specific OEMs named, but solution must leverage Microsoft technologies (Dynamics 365, Power Platform, Power BI, SharePoint) - Electronic signature integration (e.g., DocuSign) - Estimated Contract Value: - Up to $1.5 million over 24 months, with two optional 12-month extensions - Place of Performance: - Office of Energy Infrastructure Safety, 715 P Street, 15th Floor, Sacramento, CA 95814 - Period of Performance: - Base term of 24 months, with two additional 12-month option periods at original rates

Description

The Office of Energy Infrastructure Safety is soliciting offers for Investigation Management System Improvements. The procurement seeks IT consulting services to provide one Project Manager, one Business Solutions Analyst, one User Experience/Interaction Designer, and one Senior Software Engineer to configure a SaaS enforcement management solution for the Underground Safety Board's enforcement actions. The solution will enhance the current Dynamics 365-based case management system by developing user interfaces, dashboards, and workflows to support enforcement processes. The contract term is 24 months with options to extend for two additional 12-month periods.

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