Regional Alliance Marketplace for Procurement #006Ql00000VH1SVIA1

LADOT Seeks Management and Operation of Transit Customer Support Services

This opportunity from the City of Los Angeles Department of Transportation (LADOT) seeks qualified firms to manage and operate customer support services for LADOT Transit Programs. - Government Buyer: - City of Los Angeles Department of Transportation (LADOT) - OEMs and Vendors: - No specific Original Equipment Manufacturers (OEMs) or vendors are named in the solicitation - Products/Services Requested: - Management and operation of LADOT Transit customer support services - Includes administration of the Cityride Paratransit Coordinator - Technology support and administration - Data processing, graphic design, facilities management, and consulting services - No part numbers or specific product line items are listed - Unique or Notable Requirements: - Firms must be qualified and licensed - Experience in managing transit customer support and paratransit coordination is required - Scope covers a broad range of support and technology administration for transit operations - NAICS Codes: - 518210, 541430, 541513, 541611, 541618, 541619, 541690, 561110, 561210, 561439, 561990 - Place of Performance: - City of Los Angeles, Los Angeles County, California

Description

The City of Los Angeles Department of Transportation (LADOT) is seeking proposals from qualified and licensed firms to manage and operate the LADOT Transit customer support services for the LADOT Transit Programs. The scope includes administration of the Cityride Paratransit Coordinator and Technology services. The solicitation is part of the 2025 fiscal year and categorized under Personal Services. Proposals are due by May 28, 2026.

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