CanadaBuys #1000035710

Justice Canada Solicits SaaS Cloud-Based Library Management System with Implementation and Support

The Department of Justice Canada is seeking a SaaS Cloud-Based Enterprise Library Management System to support its organizational library operations. - Government Buyer: - Department of Justice Canada (Finance and Planning Branch) - Contracting office at 284 Wellington St., Ottawa, ON - Products/Services Requested: - SaaS Cloud-Based Enterprise Library Management System (LMS) for approximately 30 users - Features: acquisitions, circulation, cataloguing, interlibrary loan, electronic resource management, bilingual (English/French) public access interface, integration with third-party systems - Data migration of ~55,000 active records from existing LMS - 24/7/365 access, 99.6% uptime, compliance with Canadian data residency, security clearances, and accessibility standards - Professional services including: - Configuration, implementation, and customization - Training (onboarding and advanced technical, in English and French) - Ongoing support and maintenance - Transition out services (data export and support for successor LMS) - Unique/Notable Requirements: - System must be operational within six months of contract award - Strict compliance with Canadian data residency, security, and accessibility standards - Bilingual operation and support - Open to all qualified suppliers; no specific OEMs or brands named - Subject to multiple trade agreements (WTO-AGP, CETA, CPTPP, CFTA) - Estimated contract duration: 12 months initial, with four one-year extension options - Primary place of performance and delivery: Department of Justice Canada, Ottawa, ON

Description

The Department of Justice Canada is seeking offers for a SaaS Cloud-Based Enterprise Library Management System, including configuration, implementation, training, and professional services. The solution must support approximately 30 users, be available 24/7/365 in English and French, and operate in the client's environment. The contract duration is estimated to be 12 months starting from April 1, 2027. The procurement is subject to security requirements and multiple trade agreements.

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