Building and General Services of Vermont #CBC-FEA-73962

Vermont Criminal History Record Check and Application Processing Digital Modernization

The State of Vermont is seeking a comprehensive digital modernization of its criminal history record check and application processing systems. - Government Buyer: - State of Vermont, Agency of Administration, Department of Buildings and General Services, Office of Purchasing & Contracting - Department of Public Safety - Products/Services Requested: - Design, development, and implementation of a scalable, web-based platform to digitize and automate fingerprint-supported criminal history record checks - Integration with systems such as AFIS, NCIC, and state databases - Elimination of paper-based processes, including Fingerprint Authorization Certificates - Secure digital portals for agencies and applicants - Automated checks against state criminal history and national sex offender registries - Legacy data migration and post-implementation support - Digital transformation of application processing and background check workflows - Real-time routing, automated workflows, and transparency dashboards - Digital signatures, audit logging, and secure external interfaces for licensing and law enforcement - Artificial intelligence monitoring (with optional AI components) - Project management, staffing, technical design, infrastructure hosting, security compliance, quality assurance, training, operations, business continuity, and transition management - Unique or Notable Requirements: - Compliance with federal and state data security standards (e.g., CJIS, HIPAA, CMS, NIST) - Robust insurance coverage (professional, technology, and cyber liability at $5 million each) - Project management methodologies consistent with PMI PMBOK and Agile - Service Level Agreements (SLAs) for performance and support - Modular, scalable solution with configuration-only onboarding for new agencies - Legally binding, auditable digital signatures and consent management - Human-in-the-loop automation and workforce reallocation features - Business continuity, disaster recovery, and certification management - No specific OEMs or vendors are named; the opportunity is open to qualified technology solution providers capable of delivering secure, compliant, and scalable digital platforms.

Description

The State of Vermont is soliciting proposals for the modernization of its criminal history record check process. The current system is primarily manual and decentralized, relying on paper and physical delivery, leading to extended processing times. The desired solution should digitize the process, eliminate paper forms for in-state applicants, automate checks against state and national databases, and provide a secure digital portal for agencies to retrieve results. The contract will cover implementation and up to 60 months thereafter, with an anticipated start date of July 1, 2026.

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