Alameda County Alamedagsa #RFP #2026-ACSSA-AAA-TRV

Alameda County RFP for Telephone Reassurance and Visiting Services for Older Adults

Alameda County Social Services Agency is seeking qualified organizations to provide Telephone Reassurance and Visiting Services for older adults: - Government Buyer: - County of Alameda Social Services Agency, Area Agency on Aging (AAA), Contracts Office - Services Requested: - Telephone Reassurance Services - Regular, scheduled phone calls to older adults for emotional support, wellness checks, reminders, and escalation to family or emergency services as needed - Estimated 4,172 calls annually - Visiting Services - Regular, in-person visits to provide companionship, social engagement, emotional support, and wellness/safety checks - Estimated 14,556 visits annually - Target Populations: - Older adults aged 60+, with emphasis on low-income, functionally impaired, racial/ethnic minorities, limited English proficiency, veterans, and LGBTQIA+ individuals - Notable Requirements: - Staff qualifications, emergency preparedness, accessibility in reporting, insurance, and compliance with the Older Americans Act and county guidelines - Regional contract awards - Detailed data reporting and program delivery standards - Estimated Funding: - $309,306 for Visiting Services - $88,647 for Telephone Reassurance Services - No specific OEMs or product vendors are involved, as this is a human services contract - Place of Performance: - Services to be delivered throughout Alameda County - Contracting office located at 2000 San Pablo Ave, 4th Floor, Suite 451B, Oakland, CA 94612

Description

This solicitation is a Request for Proposal (RFP) issued by Alameda County for Telephone Reassurance and Visiting Services. The contract aims to provide supportive services to older adults to help maintain their independence, well-being, and dignity. The scope includes telephone reassurance and in-person visiting services as outlined in the detailed specifications. The proposal submission deadline is May 21, 2026, at 2:00 PM, with the contract expected to start on July 1, 2026.

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