Hawaii eProcurement Portal #P26002383

System Integrator Services for Hawaii Captive Insurance Solution Modernization

This opportunity seeks system integrator services for the State of Hawaii's Department of Commerce and Consumer Affairs, Captive Insurance Branch, to modernize its captive insurance management platform. - Government Buyer: - Department of Commerce and Consumer Affairs, Captive Insurance Branch, State of Hawaii - Scope of Work: - Configure, implement, and maintain a modernized Captive Insurance Solution hosted in the government cloud - Develop a public portal for online application renewal, fee collection, and data inquiry - Provide project management, requirements gathering, CRM and portal configuration, testing, training, organizational change management, help desk support, and maintenance - Integrate with existing DCCA systems and support regulatory compliance, security, and interoperability - Key Functional Requirements: - Access management, application processing, billing, contact and document management, exam administration, notifications, reporting, and security - Support for user roles, workflows, and compliance with regulatory and security standards - Contract Details: - Fixed price not to exceed $1,300,000 for design, development, and implementation - Licensing and annual maintenance/operations funded separately (annual maintenance not to exceed $200,000) - Mandatory transaction fee of 0.75% (up to $5,000) applies to the awarded vendor - OEMs and Vendors: - No specific OEMs or vendors named; open to all qualified system integrators - Notable Requirements: - Solution must be hosted in the government cloud - Must comply with all state and federal requirements - Electronic submission via Hawaii Electronic Procurement System (HIePRO) - Place of Performance: - Department of Commerce and Consumer Affairs offices in Honolulu, HI (201 Merchant Street, Ste. 1630 and 335 Merchant Street, Room 310) - Captive Insurance Branch, State of Hawaii - Period of Performance: - 12 months from award, including a 90-day solution acceptance period - 6-month warranty period after acceptance - Annual maintenance and operations support renewable yearly

Description

The State of Hawaii's Department of Commerce and Consumer Affairs, Insurance Division, is seeking proposals from system integrators to configure, implement, and maintain a modernized Captive Insurance Solution hosted in the government cloud. The solution will feature a public portal to support online application renewal, fee collection, and data inquiry. The contract term is twelve months with a fixed price not to exceed $1,300,000 for design, development, and implementation costs, excluding licensing and annual maintenance fees. Proposals must be submitted electronically via the Hawaii Electronic Procurement System (HIePRO) by May 20, 2026.

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