BidNet Direct #RFI0002-2026

UAH Vendor Customer Service Survey (RFI for Feedback)

The University of Alabama in Huntsville (UAH) is seeking vendor feedback through a Procurement and Business Services Customer Service Survey. - Government Buyer: - University of Alabama in Huntsville (UAH), Procurement and Business Services - Purpose: - Collect vendor input on procurement staff professionalism, knowledge, communication, responsiveness, and overall service - Assess vendor interest in procurement training topics, including: - How to do business with UAH - Vendor registration - e-Bid system usage - Responding to solicitations - Products/Services Requested: - No products or services are being procured; this is an information-gathering survey - OEMs and Vendors: - No specific OEMs or vendors are mentioned, as this is not a solicitation for goods or services - Unique Requirements: - Completion of the customer service survey - Optional participation in future procurement training programs

Description

The University of Alabama in Huntsville is requesting information through a vendor customer service survey to gather feedback on their Procurement and Business Services. The survey aims to assess vendor satisfaction with procurement staff professionalism, knowledge, communication, and timeliness. Additionally, it seeks input on interest in procurement training topics to improve future services. Vendors are encouraged to complete and submit the survey by April 29, 2026.

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