Minneapolis Supplier Systems #RFP 2026-17 / Event #0000004084

Minneapolis Seeks Provider for Voluntary Private Sewer Lateral Insurance Program

The City of Minneapolis Public Works Department, Surface Water & Sewers Division, is seeking proposals for a voluntary private sewer lateral insurance program for approximately 98,000 residential sewer service connections. - Government Buyer: - City of Minneapolis, Public Works Department, Surface Water & Sewers Division - Contracting office located at 505 Fourth Ave S, Room 310, Minneapolis, MN 55415 - Products/Services Requested: - Voluntary private sewer lateral insurance program for residential customers - Covers repair costs for private sewer laterals as required by Minneapolis Ordinance 511.40 - Includes claims processing, customer service, marketing, quality assurance, reporting, and contractor oversight - Emphasis on competitive premiums, strong coverage limits, affordability, transparency, and reliable service - Program must use local contractors, including those in the City's Target Market Program (TMP) - Robust customer service and claims handling required - Detailed requirements for plan coverage, terms, limitations, claims process, customer service, marketing, quality assurance, implementation, cost information, reporting, and references - OEMs and Vendors: - No specific Original Equipment Manufacturers (OEMs) are named, as this is a service-based insurance program - Open to qualified insurance providers capable of administering such a program - Unique/Notable Requirements: - Program must address use of local and small business contractors (TMP) - Detailed reporting, quality assurance, and customer service standards - Transparent and competitive pricing for residents - Comprehensive claims process and emergency/non-emergency repair response - Respondents must provide references and legal disclosures - Estimated number of residential connections covered: ~98,000

Description

The City of Minneapolis is soliciting proposals for an optional sanitary sewer lateral insurance program for residential customers served by the Surface Water & Sewers Division of Public Works. The selected provider will offer a voluntary insurance program to help homeowners cover the cost of repairing private sewer laterals, as required by local ordinance. The City seeks a solution with competitive premiums, strong coverage limits, and exceptional value, ensuring affordability, transparency, and reliable service for residents. Proposals must be submitted electronically by April 28, 2026.

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