Texas DIR/ESBD #DIR-CPO-STS-602

Texas DIR Solicitation for Comprehensive Security Operations Services for Data Center Program

The Texas Department of Information Resources (DIR) is seeking a qualified vendor to deliver comprehensive Security Operations (SecOps) services for the state's Data Center Services (DCS) program. - Government Buyer: - Texas Department of Information Resources (DIR) - Shared Technology Services Program, Security Operations (SecOps) - Scope of Services: - Security Center of Excellence (SCOE) - Security Operations Center (SOC) - Security Incident Response and Management - Disaster Recovery Services - Security Incident and Event Monitoring (SIEM), with 88 TB of ingested event logs - Data Discovery and Classification (customer-requested) - Termination Assistance Services for contract transition - Key Requirements: - Compliance with FBI CJIS Security Addendum, HIPAA, PCI DSS, IRS Publication 1075, and AI governance standards - Ongoing risk management for third parties and subcontractors - Security Center of Excellence and detailed reporting/performance standards - Extensive insurance, audit rights, and intellectual property management - Retention of existing software licenses: Microsoft Sentinel (SIEM), CyberArk Privileged Access Management (PAM), OpenText EnCase (digital forensics) - No specific OEMs or vendors are named; opportunity is open to all qualified providers - Financials: - Estimated contract value is approximately $97.9 million - Includes fixed and variable charges, pass-through expenses, and rate card services - Place of Performance and Delivery: - Texas Department of Information Resources Headquarters, Austin, TX - Austin Data Center and San Angelo Data Center (Consolidated Data Centers) - Attachments include Master Service Agreement, Statement of Work, Pricing Requirements, and full RFO

Description

The Texas Department of Information Resources (DIR) issued a Request for Offer (RFO) to procure Security Operations (SecOps) services for eligible DIR Customers through its Data Center Services (DCS) program. The procurement seeks vendors to provide comprehensive security operations including cybersecurity governance, risk management, security incident and event management, vulnerability remediation, threat intelligence, and disaster recovery services. The contract includes detailed requirements for service delivery, personnel qualifications, and performance standards. The estimated contract value is approximately $97.9 million, with proposals due by May 29, 2026.

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