SAM #RFI-ARMY-DTSPO-2026-0420

U.S. Army Seeks COTS Microsoft 365 Governance, Data Tagging, and Records Management Solution

The U.S. Army is seeking industry input for a Commercial-Off-The-Shelf (COTS) solution to enhance governance, data tagging, and records management within its Microsoft 365 (M365) environment. - Government Buyer: - U.S. Army, Army Contracting Command – Aberdeen Proving Ground (ACC-APG), Huachuca Division, Bravo Branch - Army Garrison/USAREUR (for some requirements) - OEMs and Vendors: - No specific OEMs or vendors are named; the Army is open to all qualified COTS solutions - Products/Services Requested: - Enterprise governance, data tagging, and records management solution for Microsoft 365 - Must support hierarchical role-based access control (RBAC) and delegated administration for SharePoint Online, Teams, and Power Platform - Automated sensitivity and retention labeling, oversharing remediation, and data loss prevention - Full records lifecycle management compliant with Army and NARA standards - Automated workspace lifecycle management and storage optimization - High-fidelity backup and restore for Exchange, SharePoint Online, OneDrive, and Teams - Comprehensive auditing, technical support, installation, break/fix, and training - Integration with Army hierarchy and compliance with Federal Records Management requirements - Unique/Notable Requirements: - Solution must be mature, scalable, vendor-supported, and enhance native M365 capabilities - Compliance with Army and NARA standards is mandatory - Must provide robust automation, security, and delegated administration features - Personnel must meet specific qualifications and security clearances - Includes quality assurance, performance standards, and emergency support - Locations: - Fort Huachuca, AZ (primary contracting and performance site) - USAG Wiesbaden, Germany (additional place of performance)

Description

Title: Request for Information (RFI) - Enterprise Governance, Data Tagging, and Records Management Solution for Microsoft 365

Notice Type: Sources Sought / Request for Information (RFI) NAICS Code: 541512 - Computer Systems Design Services PSC Code: DA01 - IT and Telecom - Business Application/Application Development Support Services (Labor) Response Due Date: 28 April 2026, 4:00 PM Arizona Time

1. PURPOSE OF THIS NOTICE: The Army Contracting Command – Aberdeen Proving Ground (ACC-APG), Huachuca Division, Bravo Branch, is issuing this Request for Information (RFI) to conduct market research. The Government is seeking to identify interested and capable sources that can provide a comprehensive, enterprise-scale Commercial-Off-The-Shelf (COTS) solution for the governance and management of the U.S. Army's Microsoft 365 (M365) environment.

2. REQUIREMENT SUMMARY: The U.S. Army operates one of the largest and most complex M365 environments in the world. The Government requires a mature, scalable, vendor-supported technical solution to enforce policy, automate administrative tasks, and empower a delegated administration model across Major Commands (MACOMs).

The proposed COTS solution must seamlessly integrate with and enhance the native capabilities of the M365 platform, specifically providing robust capabilities in the following functional areas:

Enterprise Governance and Administration: Hierarchical Role-Based Access Control (RBAC) and delegated administration of SharePoint Online (SPO), Teams, and Power Platform assets. Data Sensitivity and Security (Data Tagging): Automated application of sensitivity and retention labels, oversharing remediation, and data loss prevention. Automated Records Management: Full records lifecycle management in compliance with Army and National Archives and Records Administration (NARA) standards. SharePoint (SPO) & Teams Management: Automated workspace lifecycle management from self-service creation to archival. Storage Management & Optimization: Identification and remediation of Redundant, Obsolete, and Trivial (ROT) data. Cloud Backup and Restore: High-fidelity backup and restore capabilities for Exchange, SPO, OneDrive, and Teams.

3. INSTRUCTIONS TO INDUSTRY: This notice is a summary of the requirement. Interested parties are directed to review the attached document titled "Request for Information (RFI) RFI-ARMY-DTSPO-2026-0420" for complete instructions, background, and the specific technical questions that industry respondents must address in their capability statements.

4. SUBMISSION INSTRUCTIONS: Interested parties are requested to submit their responses in PDF format. Responses must address the specific Corporate Information, Solution Overview, and Technical/Capability Questions detailed in the attached RFI document.

All responses must be submitted via email no later than 28 April 2026, 4:00 PM Arizona Time to the following Point of Contact:

Contracting Officer: Walter L. Carbajal (walter.l.carbajal.civ@army.mil)

Questions regarding this RFI must be submitted via email to the same POC no later than 23 April 2026, 4:00 PM Arizona Time.

5. DISCLAIMER: This RFI is issued solely for information and planning purposes. It does not constitute a Request for Proposal (RFP), a Request for Quotation (RFQ), or a promise to issue an RFP in the future. This RFI does not commit the Government to contract for any supply or service. All costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude a party from participation in any future RFP, if one is issued.

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