Delaware My Market Place #HSS26052-ESSENCE

Delaware Seeks SaaS Electronic Surveillance System for Early Epidemic Detection

This opportunity from the State of Delaware seeks a comprehensive electronic surveillance system for early notification of community epidemics. - Government Buyer: - State of Delaware, Department of Health and Social Services (DHSS), Division of Public Health (DPH) - OEMs and Vendors: - No specific OEMs or vendors are named; the solicitation is open to all qualified providers of SaaS-based syndromic surveillance solutions. - Products/Services Requested: - Software as a Service (SaaS) electronic surveillance system for syndromic surveillance - Must support HL7 messaging, API compatibility, and integration with diverse health data sources (e.g., Emergency Department, Air Quality, Weather, School Absenteeism, Public Health Case Data) - Core functionalities: user login, application navigation, configuration, reporting, query builder, and data integration - 24/7 support and 99.5% uptime required - No offshore data storage or transfer; all non-public data must remain within the U.S. - Professional services for system implementation, including: - Project management, planning, configuration, customization, testing, deployment, operations, support, data conversion, training, help desk, and ongoing maintenance - Key deliverables: project schedules, change management plans, continuity of operations plans, data conversion plans, architecture diagrams, training plans, test plans, deployment plans, interface control documents, user guides, and data element dictionaries - Unique or Notable Requirements: - Compliance with HIPAA, FISMA-Moderate, and Delaware data security policies - Delaware licensure required for vendors - Mandatory pre-bid meeting - Fixed pricing through initial period; subscription license costs begin after system acceptance - Strict data residency: no storage or transfer of non-public state data outside the U.S. - Multi-phase project lifecycle with milestone-based payments - Period of Performance: - Initial contract term of three years, with up to seven one-year renewal options (potential total of ten years) - Subscription and support costs apply after system acceptance - Place of Performance: - State of Delaware, primarily at the Division of Public Health, 417 Federal Street, Dover, DE 19904

Description

The State of Delaware's Division of Public Health is soliciting proposals for an electronic surveillance system designed to provide early notification of community epidemics. The system aims to enhance detection and response to public health threats through advanced anomaly detection and syndromic surveillance capabilities. The project includes phases such as planning, configuration, testing, deployment, operations, and transition-out, with mandatory deliverables and activities in each phase. A mandatory pre-bid meeting is scheduled, and bidders must comply with data security requirements, including not transferring non-public state data outside the U.S.

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