Opportunity
North Orange County Regional Occupational Program Opengov #MA-042-25010810
Award for Behavioral Health Patients Rights' Advocacy and Patient Advocate Services in Orange County
Posted
July 01, 2025
Identifier
MA-042-25010810
NAICS
621330, 813319
This award notice details the County of Orange Health Care Agency's selection of Mental Health Systems, Inc. to provide Behavioral Health Patients Rights' Advocacy and Patient Advocate Services for Orange County residents. - Government Buyer: - County of Orange Health Care Agency, Contract Services Office - Awarded Vendor: - Mental Health Systems, Inc. (California nonprofit mutual benefit corporation) - Services Requested: - Behavioral Health Patients Rights' Advocacy - Certification Review Hearing Services - Complaint investigation, training, and monitoring for mental health patients - Advocacy for inpatient psychiatric facilities - Collaboration with Behavioral Health Services Quality Management - Staffing: - 12.62 Full-Time Equivalents (FTEs), including advocates and legal consultants - Contract Value and Structure: - Total value up to $4,711,119 over three years - Annual cap of $1,570,373 - Payment is monthly in arrears, based on actual costs - Option to renew for two additional years - Notable Requirements: - Compliance with state and federal healthcare regulations - Emphasis on confidentiality and quality improvement - Services must include advocacy, training, complaint investigation, and facility monitoring - Place of Performance: - 600 West Santa Ana Blvd. Suite 805, Santa Ana, CA 92701 (County Health Care Agency office) - No specific products or part numbers are included; this is a professional services contract.
Description
The County of Orange is seeking proposals for Behavioral Health Patients Rights' Advocacy and Patient Advocate Services. The contract is for an initial period of three years starting July 1, 2025, with an option to renew for two additional years. The services include advocacy and certification review hearings for patients within the behavioral health system in Orange County. The total contract value is estimated not to exceed $4,711,119, with annual amounts capped at $1,570,373.