CanadaBuys #BC228080

City of Kelowna Process Mining Proof of Value Services Solicitation

The City of Kelowna is seeking advanced process mining services to evaluate and improve its service request systems. - Government Buyer: - City of Kelowna - OEMs and Vendors: - No specific OEMs or vendors are named in the notice - Products/Services Requested: - Process Mining Proof of Value Service - Advanced process mining and data-driven process discovery - Utilizes proprietary methodology beyond standard process mining - Involves analysis of large volumes of system-generated event data from multiple service request systems - Objective is to reconstruct end-to-end processes, identify process variants, inefficiencies, and improvement opportunities - Unique or Notable Requirements: - Requires demonstrated public sector delivery experience - Emphasis on expertise in process mining - No products or part numbers requested - No attachments with further details provided

Description

The City of Kelowna is seeking specialized services for a Process Mining Proof of Value engagement. This requires expertise in process mining and data-driven process discovery, with a proprietary methodology that goes beyond standard process mining services. The work involves analyzing large volumes of system-generated event data across multiple service request systems to reconstruct end-to-end processes and identify inefficiencies and improvement opportunities. This is not a conventional business process review or workflow mapping initiative, but a highly specialized analysis requiring demonstrated public sector delivery experience.

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