Merx #26-0127

CRTC Solicitation for Voice over Internet Protocol (VoIP) Telephony Services

The Canadian Radio-Television and Telecommunications Commission (CRTC) is seeking proposals for Voice over Internet Protocol (VoIP) telephony services to enhance its communications infrastructure. - Government Buyer: - Canadian Radio-Television and Telecommunications Commission (CRTC) - Products/Services Requested: - Voice over Internet Protocol (VoIP) telephony services - Support for Teletypewriter (TTY) - Facsimile (FAX) to email solution - Direct Inward Dialing (DID) numbers - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Unique or Notable Requirements: - Security: Designated organization screening (DOS) with approved document safeguarding at the protected B level - Personnel must hold valid reliability status as granted or approved by the Contract Security Program (CSP) of Public Works and Government Services Canada (PWGSC) - Procurement falls under the Canada-Korea Free Trade Agreement - Classified under telecommunication and IT service delivery categories - Period of Performance: - Fixed 12-month contract with four optional 12-month extensions - Place of Performance: - Services to be delivered in Canada, with CRTC as the contracting office

Description

The Canadian Radio-Television and Telecommunications Commission (CRTC) is soliciting proposals for Voice over Internet Protocol (VoIP) telephony services to support its Teletypewriter (TTY) and Facsimile (FAX) to email solution and Direct Inward Dialing (DID) numbers. The services are required to start on May 4, 2026, and be fully operational by August 5, 2026, coinciding with the end of the current contractor's services. The contract will be for a fixed term of 12 months with four optional 12-month extensions. Security requirements include holding a valid designated organization screening (DOS) with approved document safeguarding at the protected B level.

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