Merx #228080

Process Mining Proof of Value Services for City of Kelowna

This opportunity seeks specialized process mining and data discovery services for the City of Kelowna. - Government Buyer: - City of Kelowna (British Columbia) - Scope of Services: - Process Mining Proof of Value engagement - Analysis of large volumes of system-generated event data from multiple service request systems - Reconstruction of end-to-end processes - Identification of process variants, inefficiencies, and improvement opportunities not detectable by traditional business process management - Requirements: - Proven, proprietary process mining methodology - Demonstrated experience delivering similar services in the public sector - OEMs and Vendors: - No specific OEMs or vendors are named - No hardware or software products are requested; this is a professional services engagement only - Unique Aspects: - Focus on advanced, data-driven process discovery rather than conventional business process review - Emphasis on public sector expertise and proprietary methodologies

Description

The City of Kelowna is seeking specialized services for a Process Mining Proof of Value engagement. This project requires expertise in process mining and data-driven process discovery, focusing on analyzing large volumes of system-generated event data to reconstruct end-to-end processes and identify inefficiencies and improvement opportunities. The engagement is not a conventional business process review but demands a proprietary methodology and demonstrated public sector delivery experience. The City has chosen not to proceed with a competitive procurement due to the specialized nature of the services required.

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