Opportunity
CanadaBuys #26-0127
CRTC Solicitation for VoIP Telephony Services
Posted
April 16, 2026
Respond By
April 24, 2026
Identifier
26-0127
NAICS
517911
The Canadian Radio-television and Telecommunications Commission (CRTC) is seeking proposals for Voice over Internet Protocol (VoIP) telephony services to support its Teletypewriter (TTY), Facsimile (FAX) to email, and Direct Inward Dialing (DID) number solutions. - Government Buyer: - Canadian Radio-television and Telecommunications Commission (CRTC) - Contracting contact: Lyna Champagne - Products/Services Requested: - VoIP telephony services to enable TTY, FAX to email, and DID numbers - No hardware or specific product line items are required; this is a services-only procurement - Period of Performance: - Initial contract term of 12 months from start of service - Four optional 12-month extension periods - Services must be fully operational by the specified operational date - Unique or Notable Requirements: - Contractors must have a valid Organizational Security Clearance at Protected B level - Contractor personnel must have reliability status, both approved by Public Services and Procurement Canada (PSPC) - Competitive open bidding; selection based on lowest price - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Place of Performance: - CRTC federal office in Gatineau, Quebec
Description
The Canadian Radio-Television and Telecommunications Commission (CRTC) is seeking Voice over Internet Protocol (VoIP) telephony services to support its Teletypewriter (TTY) and Facsimile (FAX) to email solution and its Direct Inward Dialing (DID) numbers. The contract is to start on May 4, 2026, and be fully operational by August 5, 2026, replacing the current contractor's services. The contract duration is 11 months with four optional 12-month extensions. Security requirements include holding a valid designated organization screening (DOS) with document safeguarding at the protected B level and reliability status for personnel. The procurement method is competitive open bidding with selection based on lowest price.