Opportunity
New Hampshire Statewide Bids and Proposals #RFA-2027-OCOM-03-COMPL
Statewide Complaint Investigation Services for Individuals with Disabilities in New Hampshire
Posted
April 15, 2026
Respond By
May 14, 2026
Identifier
RFA-2027-OCOM-03-COMPL
NAICS
541618
This opportunity seeks qualified vendors to provide statewide Complaint Investigation Services for individuals with acquired brain disorders or developmental disabilities in New Hampshire. - Government Buyer: - New Hampshire Department of Health and Human Services (DHHS), Division of Long Term Supports and Services - Scope of Services: - Conduct investigations into allegations of client rights violations as required by NH Administrative Rule He-M 202 - Perform in-person interviews across New Hampshire - Analyze and interpret data, prepare investigative reports - Participate in training and quality assurance activities - Vendor Requirements: - Minimum of a bachelor's degree in a relevant field - Experience in complaint investigations or developmental disabilities services - Background checks and compliance with privacy/security standards - Ability to provide language assistance services - Contract Details: - Estimated value: $112,000 - Up to two contracts may be awarded - Initial term through June 30, 2027, with up to four additional years possible - No OEMs or specific product vendors are named, as this is a service-based solicitation - Place of Performance: - Statewide coverage throughout New Hampshire, with services delivered at various locations as required
Description
The New Hampshire Department of Health and Human Services is soliciting applications for Complaint Investigation Services. The contract involves conducting statewide investigations into allegations of client rights violations for individuals with acquired brain disorders or developmental disabilities. Qualified vendors must meet specific educational and experiential requirements and be available to conduct in-person interviews throughout New Hampshire. The contract is expected to start upon approval by the Governor and Executive Council and run through June 30, 2027, with possible extensions.