Merx #BPM025917/33776

Shared Services Canada Requests Information on Automation Software and AI Integration

Shared Services Canada (SSC) is seeking industry feedback on automation software solutions through a Request for Information (RFI): - Purpose: Assess the market for automation software, including integrated software and service offerings - Focus areas: - Robotic Process Automation (RPA) solutions - Integration with Artificial Intelligence (AI) technologies, including Generative and Agentic AI - Alternative automation solutions - Data and digital sovereignty considerations - No specific OEMs, vendors, products, or part numbers are identified in this RFI - Input will help SSC refine its future procurement strategy, technical requirements, financial model, and evaluation methodology - This is an information-gathering exercise, not a solicitation for bids or proposals

Description

This Request for Information (RFI) issued by Shared Services Canada seeks input from industry regarding automation software solutions, including Robotic Process Automation and its integration with Artificial Intelligence technologies such as Generative and Agentic AI. The RFI aims to assess the marketplace, gather information on technological trends, and understand data and digital sovereignty considerations. The insights will help Canada prepare for a potential future procurement by refining strategy, technical requirements, financial models, and evaluation methodologies. The solicitation is open for responses until May 14, 2026.

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