Tennessee Department of General Services #33501-262529

Tennessee Solicits SaaS Solution for Manufactured Housing and Codes Enforcement System

This opportunity involves the State of Tennessee's search for a Software as a Service (SaaS) solution to modernize its Manufactured Housing and Codes Enforcement programs. - Government Buyer: - State of Tennessee, Department of Commerce and Insurance - Central Procurement Office, Nashville, TN - OEMs and Vendors: - No specific OEMs or vendors are named; the solicitation is open to all qualified providers of SaaS/COTS solutions. - Products/Services Requested: - Development, implementation, and maintenance of a SaaS custom-off-the-shelf (COTS) application for managing manufactured housing and codes enforcement - Key features: installation, inspection, plan reviews, decal inventory, enforcement actions, database management - Support for up to 150 named State users (including mobile inspection) and an online portal for up to 8,000 annual users - Integration with State's merchant services provider for payment processing - Cloud hosting with 99.9% uptime, PCI-DSS and State security compliance, audit trails, and Active Directory integration - Form creation, inspection scheduling, reporting, and data/document migration - Change order support for project management, development, business analysis, database administration, and training - Unique or Notable Requirements: - SaaS/COTS solution with a modern user interface - Configurable and customizable to State requirements - Annual maintenance and support included for up to five years (three-year base, two one-year options) - Cost proposal spreadsheet and system requirements matrix provided as attachments - Estimated Contract Value: - $1,000,000 to $3,000,000 (implementation and maintenance) - Place of Performance/Delivery: - Central Procurement Office, 312 Rosa L. Parks Ave., Nashville, TN 37243 - Department of Commerce and Insurance, 500 James Robertson Parkway, Davy Crockett Tower, 10th Floor, Nashville, TN 37243-0565 - State of Tennessee (cloud-based system accessible statewide)

Description

The Tennessee Department of General Services has issued a Request for Proposals (RFP) for the development, implementation, and maintenance of a Manufactured Housing and Codes Enforcement System. The system is intended to be a Software as a Service (SaaS) custom-off-the-shelf application with a modern platform and user interface to manage the state's manufactured housing and codes enforcement programs, including installation, inspection, plan reviews, decal inventory, enforcement actions, and database management. The contract includes three years of annual maintenance with two twelve-month renewal options. The estimated contract value ranges from $1,000,000 to $3,000,000 for the term of the contract, including implementation and up to five years of maintenance.

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