California eProcure #DTS 25-223

California DWR Five-Year SmartIQ SaaS Subscription (Cancelled)

The California Department of Water Resources (DWR) sought a five-year subscription for SmartIQ Software-as-a-Service (SaaS) licensing to support its digital forms and workflow automation needs. - Government Buyer: - California Department of Water Resources (DWR), Sacramento, CA - OEM Highlight: - Smart Communications (SmartIQ) is the Original Equipment Manufacturer for the requested SaaS solution - Products/Services Requested: - Five annual subscriptions to SmartIQ SaaS (part number SmartIQ_001), one per year for five years - Each annual subscription includes: - 100,000 transaction allowance - 5 SmartIQ Design Users - 4 SmartIQ Tenancies - Connectors for SharePoint, SFTP, ODATA, CMIS, and Docusign - Premium (Gold) 24x7 support with defined service level agreements (SLAs) - Payment terms: Annual payments, Net 45 days - Unique/Notable Requirements: - Emphasis on California small business and Disabled Veteran Business Enterprise (DVBE) preferences - Service level commitments with defined severity levels and response times - Annual license subscription renewals for each year of the contract - Place of Performance: - California Department of Water Resources, Sacramento, CA

Description

The California Department of Water Resources issued a Request for Quotation (RFQ) for SmartIQ Software-as-a-Service (SaaS) licensing for a five-year term. The procurement supports the SmartIQ SaaS solution originally purchased under DWR's Docusign Enterprise Licensing Agreement. The RFQ includes detailed administrative requirements, service level commitments, and scope of work for the SaaS subscription. The event was scheduled to end on April 17, 2026, but a notice of cancellation was issued on April 15, 2026, cancelling the solicitation.

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