Delaware My Market Place #HSS26031A-DEMRS

Delaware Statewide Electronic Patient Care Reporting System (ePCR) and EMS Data Platform Procurement

Delaware is seeking a comprehensive, secure, web-based Electronic Patient Care Reporting (ePCR) system for statewide EMS data collection, reporting, and patient tracking. - Government Buyer: - Delaware Department of Health and Social Services, Division of Public Health - State of Delaware Office of EMS (OEMS) - OEMs and Vendors Mentioned: - Current system is hosted by Image Trend (OEM) - Data import services must support Central Square and Tyler Technologies - Products/Services Requested: - Statewide Electronic Patient Care Reporting System (ePCR) and EMS Data Collection/Patient Tracking System - Must be web-based, secure, and HIPAA-compliant - Real-time electronic patient care reporting and mobile field applications - Quality assurance modules and custom reporting - Integration with partner databases (Delaware Trauma, CARES, hospital and EMS systems) - NEMSIS 3.5 compliance and support for future integrations (CAD, HIE, trauma registries) - Data migration from current Image Trend system - Implementation, training (on-site, distance, train-the-trainer, webinars), and technical documentation - 24/7 technical support, maintenance, and system upgrades - Project management, risk and quality assurance plans, and monthly usage reporting - Data import from Central Square, Tyler Technologies, and FDA-approved medical devices - Unique or Notable Requirements: - No subcontracting allowed - Direct data entry (no hybrid ingestion) - Must support a single statewide go-live for all agencies and facilities - Digital accessibility and robust data security - Cooperative use by other states supported - Approximately 350 daily users (DPH staff, hospital staff, EMS providers, stakeholders)

Description

The Delaware Department of Health and Social Services, Division of Public Health, is soliciting professional services to identify and purchase a Statewide Electronic Patient Care Reporting System (DEMRS). The system will be a secure, web-based EMS data collection and reporting platform that meets functional and technical requirements, including compliance with NEMSIS 3.5 and HIPAA. The project includes system implementation, training, maintenance, and support, with a focus on statewide EMS data standardization, patient tracking, and integration with partner databases. Proposals are due by June 4, 2026, and the project is expected to start on August 11, 2026.

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