SAM #N0018926CIOITD-Synopsis

Department of the Navy Seeks IT and IT-Related Support Services for DON CIO

NAVSUP Fleet Logistics Center Norfolk is seeking contractors to provide comprehensive IT and IT-related support services for the Department of the Navy Chief Information Officer (DON CIO) Information Technology Division (ITD). - Government Buyer: - Department of the Navy, Chief Information Officer (DON CIO) ITD - NAVSUP Fleet Logistics Center Norfolk Contracting Department, FM&C/BUMED - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Products/Services Requested: - Broad IT and IT-related support services, including: - Database administration - Software development - Data center operational support and migration - Advanced system and network administration - Information assurance - Portfolio management - Customer service and helpdesk - Video Teleconferencing (VTC) - Telecommunications - NMCI tech refreshes - Mobility and wireless equipment upgrades - Inventory management - Maintenance of SharePoint server farms and sites - Portal upgrades - Engineering, development, and integration of hardware, software, and related systems for DON CIO Claimancy/SECNAV Headquarters - Support for transition from DICAP to Risk Management Framework (RMF) - Documentation for RMF Authorization to Operate (ATO) - Support for transition away from current hosting environment while maintaining continuity of operations - Unique or Notable Requirements: - Services must support both classified and unclassified environments - Contractor must ensure continuity of operations during transitions and maximize use of existing assets - Support for Pentagon and Washington Navy Yard operations - Five-year ordering period with a six-month extension option

Description

The DON CIO requires IT and IT-related support services in the following classified and unclassified areas: database administration, software development, data center operational support, data center migration, advanced system and network administration, information assurance, portfolio management, customer services and helpdesk, Video Teleconferencing (VTC), telecommunications, NMCI tech refreshes, mobility and wireless equipment upgrades, inventory logs, maintenance of SharePoint server farms and sites, portal upgrades, and engineering/development/integration of DON CIO Claimancy/SECNAV Headquarters’ hardware, software, and related systems. The contractor shall also support, transition, and sustain all systems/applications from DICAP to Risk Management Framework (RMF) and shall update and/or create policy, technical and non-technical documentation that is required to successfully obtain a RMF Authorization to Operate (ATO) or any new framework that may supersede the current RMF framework. In addition, the contractor shall support DON CIO’s transition away from its current hosting environment and a variety of legacy system, while continuing to operate, maintain and manage operating systems in their current configuration until the transition has been successfully completed. During transition periods, the contractor shall work to ensure continuity of operations, minimizing any disruption to the existing operations, and maximizing use of existing assets.

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