North Carolina eVP #1012-26-029

GoTriangle Solicits Proposals for Comprehensive Banking Services Contract

GoTriangle, the Research Triangle Regional Public Transportation Authority in North Carolina, is seeking proposals for a long-term contract to provide comprehensive banking services. - Government Buyer: - Research Triangle Regional Public Transportation Authority (GoTriangle) - Procurement Officer: Dean Nunnally - OEMs and Vendors: - No specific OEMs or vendors are named; only FDIC-insured banking institutions are eligible. - Products and Services Requested: - Core banking services (account maintenance, transaction processing, reporting) - Online banking and integration with Microsoft Dynamics 365 ERP - Wholesale lockbox service (daily remittance processing, same-day deposit, electronic image access) - Fraud prevention and risk mitigation (real-time detection, alerts, investigation, recovery) - Implementation and customer service (project management, training, technical support) - Optional services: - Purchasing Card (P-Card) program (26 cards, ~100 transactions/month) - Check validation services (real-time fraud mitigation) - Armored transportation for cash deposits from three locations - Unique or Notable Requirements: - Bidders must be FDIC-insured and have a branch near GoTriangle Plaza - Integration with Microsoft Dynamics 365 ERP is required - Robust fraud prevention and business continuity/disaster recovery plans are mandatory - Estimated monthly volumes include 100 P-Card transactions and various ACH, wire, and lockbox activities - Locations: - GoTriangle Plaza, 4600 Emperor Blvd, Durham, NC 27703 (primary place of performance) - BOMF: 5201 Nelson Rd, Morrisville, NC 27560 (delivery location) - RUSBUS: 525 W. Hargett Street, Raleigh, NC 27603 (delivery location) - Contract Term: - Initial five-year contract with up to five one-year extension options (maximum ten years)

Description

The Research Triangle Regional Public Transportation Authority, operating as GoTriangle, is seeking proposals to establish a contract for banking services. The solicitation outlines the scope of services including core banking, deposits, online services, lockbox service, reporting, fraud prevention, and optional services such as Pcard program and armored transport. Proposals must be submitted by May 26, 2026, and electronic bids are not permitted; submissions should follow instructions in the attachments.

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