California eProcure #C 25-205

Security Equipment Maintenance Services for Avigilon CCTV System at California Science Center

The California Science Center is seeking Security Equipment Maintenance Services for its Avigilon CCTV system at its Los Angeles facility. - Government Buyer: - California Science Center (State of California, Administrative Services, State Procurement) - Original Equipment Manufacturer (OEM): - Avigilon (highlighted as the required system for maintenance and support) - Requested Products and Services: - 24/7 off-site support services (12 months) - Quarterly on-site preventative maintenance (4 visits per year) - Parts supply for Avigilon system (not to exceed $5,000 per fiscal year) - Hourly labor for parts replacement (16 hours per year) - Optional annual camera cleaning (1 per year) - Notable Requirements: - All work must be performed by certified Avigilon technicians - Service level agreements include response time guarantees and 24-hour resolution plans - Maintenance covers Avigilon hardware and software, including network video recorders, cameras, and network switches - All services to be performed at the California Science Center, Los Angeles - The contract covers two fiscal years (2026-27 and 2027-28)

Description

The California Science Center is soliciting quotes for Security Equipment Maintenance Services. The scope includes 24/7 off-site support, on-site preventative maintenance, parts supply with a not-to-exceed amount, labor for parts replacement, and optional annual camera cleaning. The solicitation requires vendors to meet specified requirements and submit bids by April 24, 2026, with responses to questions provided by April 21, 2026. Delivery and acceptance will occur at the California Science Center in Los Angeles, CA.

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