Georgia Procurement Registry #PE-66062-NONST-2026-000000358

Curbside Management Services for Hartsfield-Jackson Atlanta International Airport

This opportunity involves the City of Atlanta seeking a qualified operator for curbside management services at Hartsfield-Jackson Atlanta International Airport. - Government Buyer: - City of Atlanta Department of Aviation - Scope of Services: - Comprehensive management of all commercial ground transportation at the airport - Includes taxis, limousines, shared ride shuttles, hotel shuttles, off-airport parking shuttles, charter buses, rideshare companies, and the ConnectATL Shuttle Service - Services required: - Staffing and dispatching - Vehicle and driver permitting compliance - Customer service and report management - Crowd and congestion control - Traffic control and distressed passenger assistance - 24/7/365 operations - Use and management of Airport-owned technology systems (Ground Transportation Management System and Automated Vehicle Identification system) for vehicle tracking, permitting, dispatching, and revenue collection - Notable Requirements: - Vendors must demonstrate experience in high-volume curbside or transportation operations - Ability to support continuous staffing and comply with safety and regulatory requirements (including ADA) - Capability to integrate and manage technology solutions - Strict conflict of interest provisions (awardee and affiliates cannot hold other ground transportation contracts at the Airport) - Mandatory employee background checks - Adherence to the Airport Service Contractor Worker Retention Program - Compliance with all federal, state, and local safety and health standards - Subcontracting allowed with City approval, following competitive bidding and minority/female-owned business participation guidelines - OEMs and Vendors: - No specific OEMs or vendors are named in the notice - Products/Services Requested: - Curbside management services (no part numbers or quantities specified) - Period of Performance: - Initial three-year term with two one-year renewal options - Place of Performance: - Hartsfield-Jackson Atlanta International Airport, Atlanta, GA

Description

The City of Atlanta, on behalf of the Department of Aviation, is initiating a Multi-Step Sealed Bid process to procure qualified vendors for curbside management services at Hartsfield-Jackson Atlanta International Airport. The services include management and oversight of taxis, limousines, shuttles, rideshare services, and related customer service, traffic control, revenue collection, permitting, dispatching, and operational support. Vendors will be evaluated on experience managing high-volume curbside or transportation operations, ability to support 24/7/365 staffing, safety and regulatory compliance including ADA, and technology integration capabilities. A Pre-Solicitation Conference will be held to provide more details and address questions.

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