Quebec SEAO #2026-1964

Temporary Contract for Continuity of Text Messaging Services for CIUSSS du Centre-Sud-de-l'Île-de-Montréal

This opportunity involves a temporary contract to maintain text messaging services for CIUSSS du Centre-Sud-de-l'Île-de-Montréal, a major healthcare organization in Montreal, Quebec. - Government Buyer: - CIUSSS du Centre-Sud-de-l'Île-de-Montréal (healthcare agency) - OEM and Vendor: - Komutel (highlighted as the sole OEM and service provider) - Products/Services Requested: - Instant Messaging Administration Service - Technical services to ensure continuity of text messaging - Includes administration and maintenance during a transition period - Classified under UNSPSC code 81161601 - No specific part numbers or quantities provided - Unique or Notable Requirements: - Direct contract with Komutel due to outdated infrastructure and risk of service failure - Providers must have a business establishment in Quebec - ISO-compliant quality system required - Must meet fiscal and performance criteria - Place of Performance: - Hôpital Notre-Dame, Pavillon Lach, Montreal, Quebec - Period of Performance: - Estimated 12 months without options, up to 16 months including options

Description

This notice is for a temporary contract to ensure continuity of text messaging services for CIUSSS du Centre-Sud-de-l'Île-de-Montréal in Montréal, Quebec. The current messaging infrastructure is outdated and at risk of failure, and a direct contract with the current provider is necessary to maintain service stability during the transition to a new system. The contract duration is 12 months without options, 16 months including options, starting May 4, 2026. Eligibility requires providers to have a business establishment in Quebec, possess an ISO-compliant quality system, and meet other performance and fiscal criteria.

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