Merx #NPPOEBSICRM04132026

System Implementor for Case Management and CRM Solution for Ontario Energy Board

The Ontario Energy Board is preparing for a future procurement to select a System Implementor for a new Case Management and Customer Relationship Management (CRM) solution. - Government Buyer: - Ontario Energy Board (OEB) - Scope of Work: - Delivery and implementation of a Case Management and CRM solution - One-time delivery under the Canadian Free Trade Agreement (CFTA) - OEMs and Vendors: - No specific OEMs, vendors, or part numbers are identified in this notice - Products/Services Requested: - System implementation services for a Case Management and CRM solution - Unique Requirements: - Informational notice only; no bids are being accepted at this time - Delivery to be completed by the specified date - Place of Performance: - Ontario, Canada

Description

The Ontario Energy Board has issued a Notice of Planned Procurement for a System Implementor (SI) to implement a new Case Management and Customer Relationship Management (CRM) solution. This procurement is for a one-time delivery with a completion date of May 22, 2026. No bids are being accepted at this time as the notice is for informational purposes only. The procurement falls under the Canadian Free Trade Agreement (CFTA).

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