Opportunity

Merx #8549P

Enhancements and Support for Granicus Amanda Application and Citizen Portal

Posted

April 14, 2026

Respond By

May 11, 2026

Identifier

8549P

NAICS

541511

The City of Richmond, British Columbia is seeking qualified service providers to enhance its Amanda Application and Amanda Citizen Portal, both proprietary software solutions from Granicus. - Government Buyer: - City of Richmond, British Columbia - OEM Highlight: - Granicus is the Original Equipment Manufacturer (OEM) for the Amanda Application and Citizen Portal - Scope of Work: - Comprehensive update and enhancement of Amanda Application and Amanda Citizen Portal - Implementation of new functionalities: - Demolition Bylaw Expansion for multifamily and non-residential buildings - Cross Connection Control Program Online Portal - MyBusiness 2.0 Enhancements - Maintenance and support services required post-go-live, as mutually agreed - Products/Services Requested: - Enhancement services for Amanda Application and Amanda Citizen Portal (Granicus proprietary products) - Unique Requirements: - Providers must be able to deliver updates to proprietary Granicus software - No specific product quantities or part numbers provided - Place of Performance: - City of Richmond, BC (Canada) - Category: - Goods and services related to EDP hardware and software

Description

The City of Richmond, BC is seeking qualified external service providers to update and enhance the current Amanda Application and Amanda Citizen Portal, proprietary products of Granicus. The scope includes implementing new functionalities such as Demolition Bylaw Expansion to Multifamily and Non-residential Buildings, Cross Connection Control Program Online Portal, and MyBusiness 2.0 Enhancements. Providers must also offer maintenance and support services during the post-go-live period as agreed. This procurement is categorized under goods and services related to EDP hardware and software.

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