New Haven Opengov #2026-RFP-CNH-329

Management and Administration of Victim Support Services Network (VSSN) for the City of New Haven

This opportunity seeks a contractor to manage and administer the Victim Support Services Network (VSSN) for the City of New Haven. - Government Buyer: - City of New Haven, Community Services Administration - Scope of Work: - Oversee and coordinate a network of service providers supporting victims of violence - Conduct community outreach and canvassing to connect victims with services - Provide case management and ensure system sustainability - Develop protocols for Medicaid reimbursement - Support robust data collection and reporting - Products/Services Requested: - Management and administration of VSSN (service-based, no specific products or OEMs) - Unique/Notable Requirements: - Ability to coordinate among multiple agencies and service providers - Experience with Medicaid reimbursement protocol development - Emphasis on community engagement and long-term planning - Strong data collection and reporting capabilities - No OEMs or specific vendors are named, as this is a service-focused solicitation.

Description

The City of New Haven is seeking proposals for the management and administration of the Victim Support Services Network (VSSN), a collaborative initiative established in 2023 to connect victims of violence with appropriate services through coordinated referrals and case management. The project involves coordination among service providers, community outreach, case management, and system sustainability, with an emphasis on collaboration, community engagement, and long-term planning. The contractor will be responsible for developing protocols for Medicaid reimbursement, conducting community canvases, and supporting data collection to strengthen service coordination for individuals and families impacted by violence.

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