Opportunity
New York State Contract Reporter #0000546163
Procurement of MavQ Case Management Platform for MTA Torts Automization Project
Posted
April 14, 2026
Respond By
May 05, 2026
Identifier
0000546163
NAICS
541511
This opportunity involves the procurement of a case management software platform for the Metropolitan Transportation Authority (MTA) - NYC Transit (NYCT): - Government Buyer: - Metropolitan Transportation Authority (MTA) - NYC Transit (NYCT) - Office: NYCT - Bid Reception Desk - OEM and Vendor: - MavQ is the sole Original Equipment Manufacturer (OEM) and named vendor - Products Requested: - MavQ Case Management Platform - Quantity: 1 software platform license or subscription - Purpose: For the MTA Headquarters (MTAHQ) Torts Case Management Automization project - Part Number: Not specified - Implementation and integration services are not included in this procurement and will be contracted separately - Unique Requirements: - The platform will modernize a 40-year-old system to reduce operational and financial risks in the MTA Torts Department - No MWBE, SDVOB, or DBE goals are set for this solicitation - Bidders must register for an MTA Bidder/Supplier Number to access documents - Period of Performance: - Six-year contract term for the software platform - Estimated Contract Value: - $5 million to $10 million, funded entirely through operating funds - Place of Performance and Delivery: - NYCT - Bid Reception Desk, 3 Stone St Ground Floor, New York, NY 10004 - Statewide in New York
Description
This solicitation is for the procurement of the MavQ case management platform exclusively for the MTAHQ Torts Case Management Automization project. The contract term is six years and aims to modernize a 40-year-old system to address operational and financial risks within the MTA Torts Department. Implementation and integration services will be procured separately. The funding is 100% operating with an estimated contract value between $5 million and $10 million. The solicitation is issued by MTA - NYC Transit and is an Invitation for Bid (IFB).