SAM #FY26TFSC

Market Research for AI Modernization of Air Force Total Force Service Center

The Air Force District of Washington (AFDW), part of the Department of the Air Force, is conducting market research for the Total Force Service Center (TFSC) AI Modernization Initiative. - Government Buyer: - Department of the Air Force - Air Force District of Washington (AFDW) - Contracting Office: AFDW/PK, Andrews Air Force Base, Maryland - Scope of Request: - Seeking industry input on AI modernization of customer service operations for the TFSC - Interested in commercially available capabilities, integration approaches, security and compliance, sustainment models, and implementation considerations - No specific OEMs, vendors, products, part numbers, or quantities identified - Requirements: - Respondents should provide tailored capability statements addressing relevant technical, integration, and sustainment factors - Information will inform future acquisition planning and strategy - Locations: - Contracting office at Andrews Air Force Base, MD - Place of performance includes Washington, DC

Description

This Request for Information (RFI) is issued solely for market research and acquisition planning purposes. This notice is not a solicitation, not a Request for Proposal (RFP), not a Request for Quotation (RFQ), and not a commitment by the Government to award a contract or otherwise pay for information received in response to this notice. *See attached document for requested information. Seeking tailored capability statements* The Government seeks information from industry to better understand commercially available capabilities, implementation considerations, security and compliance approaches, integration patterns, sustainment models, and rough-order-of-magnitude planning factors relevant to the modernization of customer service operations supporting the Total Force Service Center (TFSC). Responses to this RFI are for informational and planning purposes only. A response to this notice will not be considered an offer and will not be evaluated for contract award. The Government will not pay respondents for any information submitted or for any costs incurred in preparing a response. Any information submitted may be used by the Government in developing or refining requirements, acquisition strategy, and any future pre-solicitation or solicitation documentation. Participation in this RFI is voluntary. The Government reserves the right to use or not use any information provided and is under no obligation to acknowledge receipt of responses, provide feedback to respondents, or release the results of this market research effort.

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