SAM #75F40126SSN133878

Preventive Maintenance and Unlimited Repair for Thermo Fisher Q Exactive Mass Spectrometer System

The FDA's Center for Biologics Evaluation and Research (CBER) is seeking preventive maintenance and unlimited repair services for a Thermo Fisher Q Exactive mass spectrometer system at its Silver Spring, MD facility. - Government Buyer: - U.S. Food and Drug Administration (FDA), Center for Biologics Evaluation and Research (CBER), Office of Acquisitions and Grants Services (OAGS) - OEM Highlight: - Thermo Fisher is the primary Original Equipment Manufacturer (OEM) for the mass spectrometer and associated software - Products/Services Requested: - Preventive maintenance and unlimited repair services for: - Thermo Fisher Q Exactive mass spectrometer (S/N: 02092P) - Turbo-molecular pump and vacuum pumps - Instrument-controlling computer - Software: Xcalibur and DCMSlink for Xcalibur - Service includes: - One scheduled on-site preventive maintenance visit per year - Unlimited on-site corrective maintenance/repairs within 3 business days of call - Priority response within 24 hours - Use of OEM-certified parts, components, subassemblies, and consumables - OEM-certified technicians - Access to OEM technical support and software updates - Service performed per OEM specifications - Pre-inspection and repairs to restore instrument to operational condition before contract start - Unique/Notable Requirements: - All maintenance and repairs must use OEM-certified parts and technicians - Service must ensure the entire system (hardware and software) remains fully operational - On-site service at the FDA CBER facility in Silver Spring, MD - Period of Performance: - Base year plus two one-year option periods - Place of Performance: - Center for Biologics Evaluation and Research (CBER), 10903 New Hampshire Ave., Silver Spring, MD 20993

Description

See attached Sources Sought Notice for a Preventive Maintenance and unlimited repair agreement for a Thermo Fisher Q Exactive mass spectrometer, plus the instrument-controlling computer and software programs (Xcalibur and DCMSlink for Xcalibur) for a base year plus two (2) possible one-year option years.

The instrument was under a maintenance agreement that expired on December 8, 2025; and since then, the Instrument’s turbo-molecular pump went out; therefore, the instrument will require a pre-inspection and repairs to bring the instrument to operational condition prior to the new service contract becoming active.  Once the mass spec system has been repaired, the vendor/service provider shall maintain the mass spectrometer system (including vacuum pumps, computer, and other accessories) in a functional state for the periods of performance outlined in the SSN. 

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