SAM #36C26126Q0594

A/V Support and Maintenance for Crestron-Based Systems at VA Medical Center North Las Vegas

This opportunity seeks comprehensive audio visual (A/V) support and maintenance services for the VA Medical Center in North Las Vegas, NV, focusing on Crestron-based systems and related equipment. - Government Buyer: - Department of Veterans Affairs, Network Contracting Office 21 (NCO 21) - Veterans Affairs Southern Nevada Health Care System - OEMs and Vendors Mentioned: - Crestron (primary A/V system OEM) - Extron - Blackmagic - Cisco - Sony - QSC - Products/Services Requested: - Audio Visual Support Services for Crestron-based A/V systems in the auditorium and conference rooms (1C143, 1C145, 1C147, 1C149, 1C150, 1C151) - Quarterly on-site technician visits - Remote network access support (within 5 business hours) - Maintenance and emergency repairs (within 3 business days) - Proprietary license updates, system realignments, and web-based ticketing portal - Use of Q-SYS 9.6 or above software - Certified technician support for all specified OEM equipment - Unique or Notable Requirements: - 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside - Technicians must be certified for the listed OEMs - Multi-year contract: base year plus two option years - Service covers both auditorium and multiple conference rooms - Place of Performance: - VA Medical Center Bldg. #1, 6900 North Pecos Road, North Las Vegas, NV 89086

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