British Columbia BCBid #8549P

City of Richmond Seeks Enhancements and Support for Granicus Amanda Application and Citizen Portal

The City of Richmond is seeking qualified service providers to enhance its Amanda Application and Amanda Citizen Portal, both proprietary software solutions from Granicus. - Government Buyer: - City of Richmond - OEM Highlight: - Granicus is the Original Equipment Manufacturer (OEM) for both the Amanda Application and Amanda Citizen Portal - Requested Products/Services: - Enhancement and update of Amanda Application and Amanda Citizen Portal - Implementation of new functionalities: - Demolition Bylaw Expansion for multifamily and non-residential buildings - Cross Connection Control Program Online Portal - MyBusiness 2.0 Enhancements - Maintenance and support services post-implementation - Unique/Notable Requirements: - Provider must be capable of implementing the specified enhancements and providing ongoing support as mutually agreed - No specific part numbers or purchase quantities are provided - Place of Performance: - City of Richmond (contracting office and likely place of performance) - Focus is on IT expert services and proprietary software enhancements

Description

The City of Richmond is seeking qualified external service providers to update and enhance the current Amanda Application and Amanda Citizen Portal, proprietary products of Granicus. The scope includes implementing new functionalities such as Demolition Bylaw Expansion to Multifamily and Non-residential Buildings, Cross Connection Control Program Online Portal, and MyBusiness 2.0 Enhancements. The contract also requires providing maintenance and support services during the post-go-live period as agreed upon. Bidders must register and submit proposals through the City's Bidding System.

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