Colorado VSS #RFP-FAAA-2022000035-3

Colorado WIC Program Digital Modernization Services

This opportunity involves the Colorado Department of Public Health and Environment (CDPHE) seeking to modernize the participant experience for the Colorado WIC Program. - Government Buyer: - Colorado Department of Public Health and Environment (CDPHE) - Scope of Work: - Modernization of the WIC participant experience through a comprehensive digital ecosystem - Services include design, development, implementation, and ongoing operation of the solution - Emphasis on digital modernization, participant engagement, and service delivery - Security planning and compliance with system security requirements are required - Products/Services Requested: - No specific hardware or OEM products identified - Primary service is the end-to-end modernization and operation of a digital WIC participant solution - Notable Requirements: - Solution must address detailed business and texting requirements - Proposals must include pricing, system security plans, and demonstrate ability to deliver a comprehensive digital experience - Contract period is at least five years - No specific OEMs or vendors are named in the solicitation - Place of Performance: - Services to be delivered for the Colorado WIC Program, administered by CDPHE in Denver, Colorado

Description

This solicitation seeks proposals for the modernization of the participant experience for the Special Supplemental Nutrition Program for Women, Infants and Children (WIC) in Colorado. The project aims to build a digital ecosystem to expand digital services and meet customers where they are. Respondents are expected to propose solutions addressing the business requirements outlined, focusing on design, development, implementation, operation, and costs of a participant experience solution for at least five years. The solicitation includes detailed attachments and a statement of work to guide proposals.

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