Orlando Opengov #RFP26-0047

City of Orlando Solicits Employee Assistance Program (EAP) Services for Employees and Dependents

This opportunity involves the City of Orlando seeking qualified providers for Employee Assistance Program (EAP) services for its workforce and their dependents. - Government Buyer: - City of Orlando, Human Resources Department - Procurement managed by City of Orlando Procurement and Contracts Division - OEMs and Vendors: - No specific OEMs or vendors named in the solicitation - Current contract held by Aetna Behavioral Health (incumbent) - Products/Services Requested: - Employee Assistance Program (EAP) services for approximately 3,721 employees and their dependents - Confidential counseling - Crisis intervention - Training sessions - Critical Incident Stress Debriefing (CISD) hours - Onsite counselors - Seamless transition to City medical plan for further treatment - Unique or Notable Requirements: - Proposals must include fixed fee and hourly rates - Providers must demonstrate experience, staff qualifications, and financial stability - Compliance with Florida law, public records law, anti-boycott and human trafficking certifications - Insurance and performance bond requirements - Electronic submission via OpenGov portal - Period of Performance: - Initial contract term is one year with options for annual renewal

Description

The City of Orlando is soliciting proposals for an Employee Assistance Program (EAP) to provide confidential counseling and related services to approximately 3,721 employees and their dependents. The program aims to promote a healthy work environment through comprehensive counseling, crisis intervention, and seamless transition to the City's medical plan for further treatment. The contract is initially for one year with options for renewal, and proposals must be submitted electronically via the OpenGov portal by May 12, 2026. A virtual pre-proposal conference is scheduled for April 21, 2026.

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