Town of Flower Mound Ionwave #2026-66-A

Administrative Services Only (ASO) for Employee Medical, RX, Dental, FSA, HSA & Vision Plans

The Town of Flower Mound, Texas, is seeking proposals for Administrative Services Only (ASO) to support its self-funded Medical, Prescription (RX), Dental, Flexible Spending Account (FSA), Health Savings Account (HSA), and Vision benefit programs for employees and their dependents. - Government Buyer: - Town of Flower Mound, Purchasing Department - Current Plan Administrator (OEM): - Blue Cross Blue Shield of Texas (BCBSTX) - Scope of Services: - Claims administration for Medical, RX, Dental, FSA, HSA, and Vision plans - Provider network access and continuity - Care management, disease management, and utilization review - Customer service and member support - Integration with pharmacy benefit management (PBM) and other vendors - Reporting and robust data analytics - Out of network negotiation and claim cost containment services (e.g., subrogation, provider audits) - Capitation services as an alternative to fee-for-service claims - Key Requirements: - Proposals must duplicate current plan designs and networks - No stop loss quote required - Demonstrated experience with similar municipalities preferred - Financial stability and ability to meet performance guarantees (e.g., service response times, member satisfaction) - Competitive pricing, multi-year rate guarantees, and robust reporting - Ability to provide bundled services is encouraged - Covered Population: - Approximately 620 employees (1,480 total members) - Notable Details: - Fixed per employee per month (PEPM) fees for administrative and cost containment services - All proposals must be submitted electronically - Attachments include cost exhibits, questionnaires, and plan documents - Place of Performance: - Town of Flower Mound, 2121 Cross Timbers Road, Flower Mound, TX 75028

Description

The Town of Flower Mound is soliciting proposals for Administrative Services Only (ASO) covering Medical, Prescription (RX), Dental, Flexible Spending Account (FSA), and Vision benefits. The contract term is an initial three years with two optional one-year renewals. Proposals must be submitted electronically by May 4, 2026, and include completed certification and conflict of interest forms. The scope includes self-funded medical, RX, dental, and vision programs, with the current plan administered by Blue Cross Blue Shield of Texas. Evaluation criteria include scope of services, provider disruption, implementation, price, customer service, and references.

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